At Malangi The Barber, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
1. Information We Collect
When you book an appointment, contact us, or interact with our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Appointment and service details
- Payment and transaction information
- Any information you voluntarily provide when contacting us
Our website may also collect limited technical information such as IP address, browser type, cookies, and analytics data to improve website performance and user experience.
2. How We Collect Information
We collect personal information directly from you when you:
- Book an appointment online or in person
- Contact us via phone, email, or social media
- Subscribe to promotions or marketing updates
- Visit and use our website
3. Why We Collect Your Information
We collect and use your information to:
- Provide barbering and grooming services
- Manage bookings and appointments
- Process payments
- Send appointment reminders and updates
- Improve our customer service and website experience
- Comply with legal obligations
4. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers who assist us in operating our business, including booking systems, payment processors, website hosting providers, and marketing platforms. These providers are required to maintain confidentiality and comply with privacy obligations.
Some third-party providers may store data on servers located outside Australia.
5. Cookies & Analytics
Our website may use cookies, analytics tools, and tracking technologies to monitor website traffic, improve functionality, and enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information is stored securely and accessed only by authorised personnel.
7. Access & Correction
You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you may request corrections.
We will respond within a reasonable timeframe.
8. Marketing Communications
From time to time, we may send promotional offers, updates, or service announcements. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.
9. Complaints
If you believe your privacy rights have been breached, please contact us directly. We will investigate and respond to your complaint as soon as reasonably possible.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website or official business contact details.
11. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.